Understanding Communication

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$389

AUD

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$599 AUD

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
5622 Students

Become aware of the conscious and unconscious codes of meaning we send when communicating with others.

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate.

It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings. And so can silence.

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn.

This course explains and explores concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences.

Examples, graphics, and theoretical models help clarify communication topics and simplify the process for effective communication in family, personal, and professional situations.

Communicating is necessary. Knowing how to do it well is personally satisfying and professionally wise.

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

In this lesson, we'll explore two detailed models that explain the complex nature of communication. You'll learn how words, the situation, what's going on in the heads of those communicating, and even environment are all connected—and that they all change from one communication event to the next. I'll explain a way to think about and use language that will help you more effectively avoid misunderstandings.

Have you ever been in a situation where you don't know whether to say less, say more, or say nothing? In this lesson, you'll learn seven premises of communication that will help you through those times. Have you ever felt shy, apprehensive, or reluctant about communicating? This lesson will help you understand that reluctance and offer you two strategies for improving communication competence.

In this lesson, you'll learn how our individual emotions, beliefs, attitudes, and values as well as self-esteem and group belonging influence how we communicate. You'll also explore how we all seek gratification of specific human needs through the unique and complicated communication process.

In this lesson, I'll show you how language affects reasoning abilities. You'll learn about constructing useful word maps that benefit your decision making as well as strategies you can use to avoid mental traps that can clog your thinking process. You'll also learn that language has limits, often making it difficult to separate fact from fiction.

Can you say something without uttering a word? In addition to voice, facial expression, and body movement, today we'll talk about other ways people send messages without making a sound. You'll also learn that men and women develop and use very different nonverbal communication behaviors—sending messages of either inclusion or exclusion.

In this lesson, we'll look at cultural identity and how it molds habits of communication no matter what the language of the culture is. You'll learn how cultures of the world are divided into two main categories. You'll examine how individuals and groups generalize and stereotype others and the psychological reasons for doing that.

In this lesson, we'll explore types of listening as well as the discipline listening requires. We'll go over the barriers to effective listening, and strategies you can use to improve your listening habits. We'll compare poor listening to empathic listening, and then evaluate the effects each has on personal and professional communication success.

In this lesson, you're invited to examine gender differences from the inside out. You'll learn how brain structure as well as physical structure helps determine how men and women communicate. You'll learn about the ways humans learn to act as either masculine or feminine and who teaches them. We'll explore how differences in masculine and feminine behavior manifest themselves in personal and business relationships.

In today's lesson, you'll learn the three main characteristics that make up any relationship as well as the stages that all relationships go through. I'll show you how to identify relationship stages in order to evaluate relationships you have. You'll explore how self-disclosure and psychological balance affects relationships and discover the role lying plays in relationships.

Today we'll examine several communication theories that will be useful in analyzing and understanding communication behaviors of yourself and others. You'll learn three rules for effective communication behavior that will help you know when and how to adjust your communication behavior. You'll also learn how you can influence the behavior of others in the communication situation.

In this lesson, you'll learn how people can change the direction of a conversation to advance a personal agenda. We'll go over strategies of persuasion, characteristics of credibility, and how to achieve a sense of control in a communication situation. We'll also explore the nature of communication cohesiveness within small groups and where individuality fits in group membership.

In our last lesson, you'll learn how to identify various types of interpersonal conflicts and then we'll discuss some myths about conflict. We'll explore ways in which men and women handle conflict differently, and how different cultural groups approach and resolve conflict. You'll learn how to dissect a conflict and apply four steps to successful conflict resolution at work, within the family, or among friends.

Laurel Bragstad

Laurel Bragstad combines her understanding of communication theory and human relationships to design curriculum in interpersonal communication, public speaking, journalism, persuasion, and theory and research. With a Master of Arts degree in inter... Read more

Read Laurel Bragstad's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

What people are saying about our courses

The subjects covered were very interesting and helpful to my
day-to-day life. The writing style was clear. I really enjoyed this
course. I am pursuing other communication courses!!!

Verified Student

Thank you so much for the opportunity in utilizing this course! I can already see the difference in my ability to communicate well to others and understand and know when and when not to speak or simply wait my turn. This course was wonderful.

Verified Student

Working through this course has helped me recognize many aspects of communication. I found it very informative and have already applied some of the techniques to my daily communications. I especially benefited from the lessons on effective listening and conflict resolution, however, each lesson was of value to me. I truly enjoyed your course.

Verified Student

See More Reviews

The Learning Environment

From the moment that you enrol in the Understanding Communication you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

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Our Values

Learn At Your Own Pace

We believe in personalised learning. That's why we provide all the tools and support you need to succeed at your own pace. With flexible learning, you'll stay motivated and retain more information. Plus, you can balance your studies with work and family commitments to make your dreams a reality.

We Won't Break The Bank

Education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry with payments plans for just $25 per week. Investing in your future is a smart choice and doesn’t have to break the bank.

Industry-Led Courses

There's no better way to learn than from experts with years of experience in your field. That's why each of our 200+ industry-led courses are designed to give you a real-life perspective on your industry. With our expert mentors, you'll learn from people who have a wealth of knowledge and experience, and who are passionate about sharing it with you.

Get The Personal Support You Deserve

At Vibe Learning, we're real people who are dedicated to providing you with personal support every step of the way. Our industry experts are not only professional and knowledgeable but also incredibly passionate about sharing their expertise with you. With their guidance, you'll gain invaluable insights and practical knowledge to help you succeed.

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Understanding Communication

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Microsoft Excel 2013 Intermediate

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
531 Students

Take your Microsoft Excel 2013 skills to the next level as you master charts, graphs, PivotTables, Slicers, Sparklines, AutoFilter, macros, and other advanced Excel functions.

Take your Excel skills to the next level! Master charting, PivotTables, Slicers, Sparklines, and other advanced features of Microsoft Excel 2013, and discover how this powerful MS Office program can boost your productivity.

In these hands-on lessons, you'll learn how to create informative, eye-catching charts and graphs and harness the power of Excel's data analysis tools and AutoFilter commands. In addition, you'll find out how easy it is to create macros that let you manipulate data with the push of a button. You'll also discover how to use Goal Seek and Solver and apply them to real-world problems. And you'll set yourself apart from the casual Excel user by adding VLOOKUP, INDEX & MATCH, and Excel's other time-saving functions to your repertoire.

So get ready for action-packed learning that will make you an Excel expert!

In our first lesson, you'll discover why Excel 2013 is such a powerful and user-friendly charting tool. To you, a workbook's numbers might tell an interesting story. But to others, that story might not be quite so obvious—they might just see plain old numbers. So, today, you'll find out how to choose the right chart for telling your story and then how to create, format, and edit your chart to help others clearly visualize that story.

There are so many great charting features and enhancements in Excel 2013, there's no way we could cover all of them in a single lesson. So, today, we'll continue exploring Excel's charting options—this time looking at the lesser-known options that are available to you. Even though they aren't well-known, these options can add tremendous value to your worksheets in the right situations. We'll walk through a few of them step-by-step, so you'll see the value for yourself.

Working with data in Excel can be quite easy—and sometimes even fun—when you know about the extra tools that are available once you have your data arranged in a table format. One of these great tools is the Auto Filter command. In today's lesson, you'll learn how to use Auto Filter to limit your table information to just the records you want. Not only does Auto Filter allow for finding exact matches, but it can also filter and sort based on cell shading or font color. How great is that?

Normally, you'll use your Excel workbooks as a place to enter formulas and get answers. But what if the formula isn't returning the answer you want? If you know what you want, but you just don't know what formula will get you there, then Excel's Goal Seek is exactly what you need. This tool will help you avoid the trial-and-error approach that most Excel users go through to get to the right answer. In this lesson, we'll walk through multiple examples together, exploring several ways to apply this great feature.

Today, you'll learn how to use one of the best features of Excel: the PivotTable. If you've heard about PivotTables before, then you know what I mean. There's no greater what-if analysis tool to summarize, reorganize, and report data. When we practice creating a PivotTable, you'll discover how "pivoting" your data helps you gain valuable insights by seeing the same information from a different perspective. This is a lesson you won't want to miss!

Just like charting, Excel's PivotTables are too big a topic to fit into one lesson. So, today, we'll take PivotTables to the next level by taking a tour through some of Excel's more advanced techniques. You'll learn how quick and easy it is to group your data to give your PivotTable even more power. Then you'll find out how a PivotTable can serve as your source and inspiration for some really nice charts, specifically, the PivotChart. Last, you'll become an expert in using the Excel 2013 PivotTable filtering tool called Slicer.

Have you ever worked with a financial model in Excel and wondered how you could speculate different outcomes by changing different input amounts? The Excel Solver can do just that. In this lesson, you'll learn how to use Solver to solve a complex problem based on the criteria and constraints we provide it. If you liked the Goal Seek lesson, then this Solver lesson is going to knock your socks off.

There's nothing more exciting than learning how to master a new feature in Excel. In today's lesson, we'll explore in detail how to create all three types of Sparklines, as well as formatting options for each. By the end of the lesson, you'll have the skills to create dashboardlike mini charts sure to make you the envy of your office. If you enjoy creating charts, you'll really enjoy this lesson.

Today's topic is a student (and instructor) favorite. In this lesson, you'll find out how to use macros to turn boring, repetitive, time-consuming tasks into automated Excel functions. Tired of doing the same formatting on the same report month after month? Here's your chance to see how to record a macro that performs that time-consuming task in seconds with just one swift click of a button! How will you spend all the extra time that this lesson will save you?

If you've used Excel for a while, you know there are hundreds of functions at your disposal. We're going to spend the last three lessons of this course going over exactly how and why you'd use them. We'll start today by going through a quick overview of all the categories of functions and the different methods you can use to create them. Then, later in the lesson, we'll ease into creating various functions using some from the Text category.

Next to learning how to create macros, most students want to learn as much as they can about Excel functions. In today's lesson, we'll dig a little deeper into using some of the slightly more complex functions that you'll find in the Math & Trig category. Specifically, we'll look at two of my favorites, the SUMIF and COUNTIF functions, and discuss how to use one of the more complex functions, SUMIFS. If one of your objectives in taking this course is to learn more about functions, you're in for a treat!

Since functions are such an important and integral part of using Excel, we'll spend our final lesson going over a few more of them. Today, you're going to learn how to use the extremely popular VLOOKUP function. If you're already accustomed to using VLOOKUP, don't feel short-changed, because we're going to add to the complexity. We're going to use the INDEX and MATCH functions to do something just short of amazing. This is another lesson you won't want to miss!

Chad Wambolt

Chad Wambolt is a graduate of Boise State University, where he obtained his bachelor's degree in accounting. He has spent his entire professional career in the finance field, working for both privately and publicly held companies with sales rangin... Read more

Read Chad Wambolt's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

The Learning Environment

From the moment that you enrol in the Microsoft Excel 2013 Intermediate you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.