Be Assertive!

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$389

AUD

35% off

$599 AUD

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
10741 Students

Find out how you can stop others from intimidating you or treating you poorly.

Are you tired of being intimidated and treated badly by others? Learn specific techniques to become more assertive in all parts of your life. Discover how people manipulate you and how you submit to being a victim. Understand the difference between passive, aggressive, and assertive behaviors, and see how inner dialogues keep people acting in passive ways. Explore ways to change your inner dialogue, such as using affirmations and visualisation, creating new labels for yourself and others, and keeping a journal.

Do you think you speak non-assertively?If so,master the skills that will empower you to talk in an assertive manner, including specific verbal techniques and phrases for a variety of situations. Anger and criticism from others are difficult to deal with, so you'll get many tips on how to handle these. And because your body can reflect an inner uncertainty, you'll learn how to use facial expressions, eye contact, gestures, and your voice to reinforce the assertive statements you're making.

You teach people how to treat you through your behaviors as well as your words, and this course will help you understand which behaviors to use with others so they perceive youas being assertive. When you begin to exhibit your new confidence in relationships, people will counter in various ways. You'll learn how to stand firm in the face of this resistance.

Get the assertiveness training you need in order tobe more confident and powerfulwith family members, friends, bosses, co-workers, professionals, service people, and even total strangers. It's your turn to speak up!

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

This first lesson will mark a turning point in your life. You'll begin by measuring your assertiveness quotient, you'll learn about the many surprising consequences of not being assertive, and you'll learn to recognize the different behaviors of passive, aggressive, and assertive people.

Before you can begin to act assertively, you need to be able to identify your self-canceling thoughts and change your inner script. In this lesson, you'll learn why you have negative thoughts about yourself and what those could be. I'll share with you several techniques for replacing them with a positive inner script, including visualization, affirmations, storytelling, writing a journal, and creating a collage.

One of the ways non-assertive people lose power is through the use of certain types of language to either gain approval or avoid opposition, criticism or disagreement. Today, you'll learn how to recognize when you're doing this, and you'll discover some simple and painless adjustments to the way you say things that can help you avoid this problem.

Now that you've learned what takes your verbal power away, it's time to learn how to be verbally assertive. In this lesson, you'll learn how to make the four types of "I" statements to tell others about yourself, respond to others' requests, ask for cooperation and support, and confront another person. You'll also learn about techniques you can use to deal assertively with people who are angry with you or criticizing you.

Just as an actor perfects the nonverbal aspects of a role, you need to pay attention to the nonverbal nuances in your new assertiveness role. What you'll learn in this lesson is how to use eye contact, facial expressions, voice, body posture, gait and clothes to create an assertive image.

In order for you to be most effective, you need to be able to adjust your assertive message to the personality of the person with whom you're communicating and to deal with resistance. In this lesson, we'll study four behavior types and five sensory types to help you understand which assertive approach works best. You'll also find out how to identify resistance in others by observing verbal and nonverbal clues and various methods you can use to handle the resistance you may encounter.

Most people find it extremely challenging to be assertive with close family members. Today, you'll learn about a variety of statements family members use to manipulate you, and you'll discover the most effective ways to respond to each of them. You'll learn how to act assertively with your parents, siblings, and children to build more positive relationships.

In this lesson, you'll discover the four different emotional types of people and how they come together as mates. We'll explore the relationships these types have with each other, what problems tend to arise, and how the partners can treat each other differently in order to resolve any problems they may have. You'll also learn guidelines for working out issues with your partner in an assertive but loving manner.

Do you find it difficult to say no to a friend who asks a favor that you don't really want to do? Do you have difficulty having conversations in social situations? If so, you'll really learn a lot from this lesson. I'll show you how to use the assertiveness techniques you've been learning to deal with your friends in a calm but strong manner. Next, you'll learn techniques you can use to open up to other people and carry on interesting conversations.

You may approach the thought of being assertive at work with trepidation. However, when supervisors and employees treat each other with respect and act assertively with each other, both happiness on the job and productivity increase. In this lesson, you'll learn how to be assertive during job interviews as well as with your boss and subordinates, what to look for to see if your workplace encourages or discourages assertiveness, and how to advance assertiveness where you work.

Often, you encounter situations in which you deal with people as a consumer. Today, you'll learn how to be assertive with waiters, salespeople, government clerks, doctors, hospital employees, lawyers, and IRS agents. We'll also discuss how to be assertive in everyday situations, such as when a restaurant or movie theater is unbearably cold.

So far in this course, you've gained a wealth of knowledge about how to be assertive. You've learned skills and techniques to use with family and friends, as a consumer, and in the workplace and everyday situations. In this closing lesson, you'll learn some situations in which it's better to not be assertive, how to give and receive compliments, and how to be assertive in all parts of your life.

Vivian Harte

As a professor at two colleges for over 14 years, Vivian Harte taught students how to build and maintain successful teams. In the workplace, she helped teams create a city's strategic energy plan, write a state's recycling manual, organise and fac... Read more

Read Vivian Harte's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

What people are saying about our courses

Great course. I really learned a lot about myself, family and others. I learned many life lessons about becoming assertive with family, friends,and on the job. I really appreciate the information and I am applying it with great success to my life. I strongly recommend this class to anyone but especially to women of all ages. It's never too late to learn new tricks.

Verified Student

I found it very interesting of what type of person I was and definitely found this course very helpful and will help me to use this information to be an assertive person.

Verified Student

I have learned a lot from taking this course. I find myself becoming more assertive in my daily life. Thanks to this course, I feel that I am on the way to becoming a more confident person!

Verified Student

See More Reviews

The Learning Environment

From the moment that you enrol in the Be Assertive! you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

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Learn At Your Own Pace

We believe in personalised learning. That's why we provide all the tools and support you need to succeed at your own pace. With flexible learning, you'll stay motivated and retain more information. Plus, you can balance your studies with work and family commitments to make your dreams a reality.

We Won't Break The Bank

Education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry with payments plans for just $25 per week. Investing in your future is a smart choice and doesn’t have to break the bank.

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There's no better way to learn than from experts with years of experience in your field. That's why each of our 200+ industry-led courses are designed to give you a real-life perspective on your industry. With our expert mentors, you'll learn from people who have a wealth of knowledge and experience, and who are passionate about sharing it with you.

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At Vibe Learning, we're real people who are dedicated to providing you with personal support every step of the way. Our industry experts are not only professional and knowledgeable but also incredibly passionate about sharing their expertise with you. With their guidance, you'll gain invaluable insights and practical knowledge to help you succeed.

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Be Assertive!

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Microsoft Excel 2013 Advanced

Quick Facts

Delivery Method Online
Professional Certificate
24hrs Suggested Study Time
3 Months Access
Tutor Support
Study On Any Device
121 Students

Master advanced features and functions of Microsoft Excel 2013, including analysis tools, data tables, PivotTables, and conditional formatting.

Wouldn't it be great to learn how to effectively use all the advanced Excel features? In this practical and information-packed course, you'll see how to maximise this program's functions and capabilities.

Most organisations rely heavily on Excel to consolidate, analyze, and report financial information. Your company is probably no exception. By learning these advanced techniques, you can become more valuable to your organisation.

You'll see how to work with the additional analysis tools provided by Excel add-ins and become skilled in using validation to protect the integrity of your worksheets from less experienced users. Impress your coworkers by learning how to add functional and eye-catching custom controls to any worksheet and how to use scenarios and data tables to quickly perform what-if data analyses. You'll discover advanced techniques for PivotTables, like creating Timelines, calculated fields, and calculated items. You'll learn how to use Excel's consolidation function to efficiently summarise data from multiple sources, become adept at importing external data, and master the art of conditional formatting to highlight duplicate entries and other common worksheet problems.

Learn how Excel 2013 table tools take the complexity out of table creation and management. As you become proficient at nesting functions within other functions, you'll be able to accomplish just about anything Microsoft Excel has to offer!

Over the next six weeks, we're going to explore Microsoft Excel 2013's sometimes-overlooked and advanced features. You'll learn how to use data analysis tools and techniques to improve your decision making, and you'll practice generating accurate data more quickly. By the end of this course, you'll be well prepared to contribute more value to your organization with your advanced understanding of Excel. To kick things off, we'll spend this first lesson exploring how you can modify Excel to streamline processes and make your work easier. You'll use the Excel Options dialog box to customize some of Excel's behind-the-scenes behavior, set up your Quick Access Toolbar, and take a look at the status bar and its customizable features. Mastering these processes will lay the foundation for our exploration of advanced topics throughout the course.

Today we'll explore some great table management features in Excel 2013, discuss how to use data forms with Excel databases, and look at a few alternative database techniques. You'll be glad to know that formatting and working with tables has gotten much easier in this latest version of Excel. Now, instead of applying filters, total rows, and formats separately, you can perform these actions through a single user interface. We'll delve into how it's done. You'll also learn how data forms provide a more user-friendly method for adding, deleting, and editing records in a table, and you'll practice using a data form to search for and view records that match specific criteria. We'll wrap things up with a brief look at some of the practical applications for data forms.

In this lesson, we'll tackle data validation techniques—your first line of defense against incorrect or missing data and the logical next step after data forms. You'll practice using whole number, decimal, date, time, list, and other forms of validation. After that, we'll explore the possibilities of custom validation, which allows you to apply validation on a cell or range of cells based on a formula you create. The possibilities for using it are limitless! You'll also learn how to create input messages and error alerts to guide the user's data entry, how to keep track of validation rules, and how to apply a custom validation rule to other cells so that you don't have to create it all over again.

In the first three lessons, we covered what you might call intro-level advanced Excel topics, and now it's time to head into more complex territory. So today, let's start working with custom controls—graphical objects that help facilitate data input and are sure to impress users. We'll start by getting your Ribbon set up to work with custom controls, and then we'll walk through some practice exercises. You'll learn how to create standard and drop-down list boxes, check boxes, option buttons, and group boxes. You'll also master the process of creating a dynamic list box, which allows you to control the values in one list box based on the values chosen by your user in a separate custom control.

Today you'll discover how to use conditional formatting. And I'm not just talking about creating validation based on cell values. We'll do a quick review of that process, just as a refresher, but after that we're going to focus on formula conditional formatting. We'll work through nine different practice exercises that explore row conditional formatting, and we'll briefly discuss how the formula works after each exercise. You'll see how to use conditional formatting to hide errors, to highlight records based on multiple criteria, to track and alert you about due dates, to find the differences between two lists, to shade every other row (my personal favorite), and more. I think you'll especially enjoy learning how to set up a scorecard, which will show you problem areas in red, possible problems in yellow, and everything running smoothly in green. (Your manager will love this.)

In this lesson, you'll learn how to use Excel's consolidation function to efficiently summarize data from multiple sources. A lot of people do this the hard way, but with Excel's automatic consolidation feature, you'll no longer need to develop a web of formula links to multiple sources. Goodbye, potential for human error! We'll begin with an exercise on consolidating data within the same workbook, and after that, you'll practice consolidating using an advanced technique with category labels and wildcards. Next, we'll step things up with a practice exercise on consolidating from multiple workbooks. You'll also learn how to use automatic and manual outlining to view or hide different levels or sections of your information.

Excel's functions (or predefined calculations) are too numerous to completely cover in one lesson, so today we'll just focus on a few important ones spanning four categories: Logical, Database, Math & Trig, and Lookup & Reference. We'll start today with an overview of functions, take a look at the Insert Function dialog box, and then practice working with the IF function, nesting functions, the DSUM function, and the VLOOKUP function—all of which will come in handy when you need to perform a quick, thorough analysis of your data.

In this lesson, you'll find out all about importing external data. We'll begin with a practice exercise to get you comfortable with importing data from another Excel file, during which you'll see how to use the Microsoft Query Wizard. You'll test two methods for refreshing the target area for the imported data and find out how to edit an Excel query. After that, you'll do an import from an external database. Finally, you'll learn how to perform a Web query, which—you guessed it—allows you to import data from the Internet. The Web query feature is another fantastic feature in Excel 2013.

It's time to look at data tables, which let you compare the outcomes of different versions of the same formula without slogging through the process of calculating each of them. Data tables are very powerful what-if analysis tools that are great for analyzing potential outcomes of personal or business financial decisions. In this lesson, you'll learn how to use two types of data tables: a one-variable data table (which lets you substitute just one variable into the formula calculation) and the two-variable data table (which allows you to change multiple aspects of the formula).

Today we'll explore three more of Excel's what-if analysis tools: Goal Seek, Scenario Manager, and Solver. You'll find out how to use Goal Seek to solve formulas backward—for example, you might want to do this if you knew the result you wanted but needed to determine how to change a single input cell in order to get that desired result. After that, we'll practice using Scenario Manager to create and save different input values and their results as scenarios (great for working on budgets). And finally, you'll put Excel's Solver to work to discover the optimal solution to models that have multiple variables and constraints.

In this lesson, you'll discover how to use PivotTables, which are excellent for summarizing massive amounts of data and viewing different cuts of the information quickly. There are two methods for creating PivotTables, and you'll practice using both. You'll also learn how to edit a PivotTable, how to filter the table to create individual reports, how to format a PivotTable to make it reader-friendly, how to insert a Timeline, and how to create and use calculated fields and items. After this, you'll create a PivotChart based on the data fields in your PivotTable. We may not be quite done with the course, but after mastering PivotTables and PivotCharts, you'll certainly be able to count yourself an advanced Excel user.

We'll begin our final lesson with a look at the functions available in the Analysis ToolPak, including two of my favorites: the Moving Average and Sampling tools. You'll complete an exercise using advanced filters, and then I'll show you some of my favorite Excel tips and tricks. You'll find out how to work with the View Side by Side tool and how to use the Watch Window to keep tabs on your data when you're updating a workbook. We'll wrap things up with practice exercises using array formulas and the AutoSum Tool. When you're done with this lesson—and the course—you'll want to pass along the techniques you've learned to friends and colleagues who are still wrestling with Excel!

Chad Wambolt

Chad Wambolt is a graduate of Boise State University, where he obtained his bachelor's degree in accounting. He has spent his entire professional career in the finance field, working for both privately and publicly held companies with sales rangin... Read more

Read Chad Wambolt's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

The Learning Environment

From the moment that you enrol in the Microsoft Excel 2013 Advanced you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.