Total Quality Fundamentals

Picture of Total Quality Fundamentals
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$389
AUD
35% off
$599 AUD
Quick Facts
  • Delivery Method Online
  • Professional Certificate
  • 24hrs Suggested Study Time
  • 3 Months Access
  • Tutor Support
  • Study On Any Device
  • 4364 Students

Learn the basics of total quality management.

Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

In this online course, you will learn how successful organisations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees' abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.

 

 

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

In our first lesson, we'll discuss the concept of professional quality certification as defined by the American Society for Quality (ASQ). Next, we'll come up with a universal definition of quality, a challenging proposition because so many people have different perspective of what quality is and what it isn't. You'll learn about the history of the quality movement and see how Six Sigma fits in. We'll finish up by examining Total Quality Management (TQM) and discuss its concepts and components.

Quality is best viewed as a total customer satisfaction package. You satisfy customers by effectively combining products and services. To help you get to know customers better, we'll discuss different customer types. We'll also discuss how you can minimize customer complaints. You'll discover the role that your organization plays in providing high customer satisfaction by maintaining a quality philosophy and creating quality systems.

I've often observed that companies don't pay enough attention to problems until they begin to see sales and profits drop. Because of this tendency, an effective way to get top management's attention and hopefully increase their commitment to quality is to express problems in terms of costs. In this lesson, I'll discuss the cost of nonquality (also called the "cost of quality") and its components—external failure, internal failure, appraisal, and prevention costs. We'll also explore the concept of variation and discuss how you can use statistical process control (SPC) to meet customer requirements.

Companies grow by entering new markets and meeting unmet customer needs. To achieve and maintain this growth, it's important to have a healthy organization that has the right mix of leadership and power. Today you'll learn about the basic leadership styles and two leadership models. You'll also discover how the concepts of distinctive competency, competitive advantage, and organizational assessment position your organization for success.

In today's lesson, you'll learn what makes people tick and how to manage change. Reaching quality levels you desire will require dedication from everyone in the organization, so you need to know what motivates people in order to successfully work with and direct them. Also, as you work with people, you're faced with change. We'll talk about forces for change, learn why people resist these forces, and discuss ways to manage change.

It seems as if teams are everywhere. Despite the popularity of teams, far too many people report that their experience hasn't been too fulfilling. Six Sigma and quality projects rely on high-performing teams, so it's vital that you learn the secrets of team building. Many companies fail to devote enough time to training. After we complete today's lesson, I hope you'll be able to play a large role in making sure that employees receive the right type of preparation. When we finish, you'll have a solid understanding of how to build a strong team and effectively deliver training.

When companies decide to improve quality and better satisfy customers, they won't succeed unless all employees are behind these goals. Once you get employee commitment, you need to measure your progress. In this lesson I'll share a concept, "total employee involvement" (TEI), to help you get the most from the total power of every single person at your firm. You'll learn about the role that management and employees play in TEI. You'll also learn how to determine progress by using traditional and progressive performance measurements.

Standards and auditing work hand-in-hand. The first helps you plan and the second makes sure that you follow your plans. Firms that conform to standards are more capable of competing. In this lesson, we'll explore the basics of standards and auditing. We'll talk about how standards are used and how they're developed. We'll also explore their benefits and discover how they're defined. Regarding auditing, we'll examine their features, discuss the different types of audits, and look at why auditing is a challenging activity.

In this lesson, we'll explore how your firm can use external auditing to assess suppliers' capabilities and internal auditing to improve company operations. You'll learn the difference between external and internal auditing. And I'll share the nuts and bolts of auditing and show you how to plan and conduct an audit and write a final audit report.

I believe that ISO 9000 is one of the main reasons why organizations continue to focus on quality. It's difficult for companies to disregard quality once they make a decision to adopt the ISO 9000 standard. In today's lesson, we'll start out with some background about ISO, discuss what ISO 9000 represents, identify the challenges of implementing it, and go over a recipe for successfully putting ISO in place. We'll also talk about each section of the ISO 9001:2000 standard.

In this lesson, we'll tackle a number of topics that will increase your knowledge about quality standards and systems. Although ISO 9000 has a high profile, other methods and structures also play a vital role in quality improvement. First, we'll close our study of ISO by looking at a series of standards to manage the environment—ISO 14000. Next, we'll dive into the Malcolm Baldrige National Quality Award (MBNQA), an esteemed award given for quality excellence in the United States. Finally, we'll explore three systems that apply to many of you: QS-9000, the Advanced Quality System (AQS), and the Conformité Europeenne (CE) mark.

After you implement everything from the lessons of this course, you can safely say your organization has a quality culture. Without a quality culture, it's difficult to satisfy customers, improve processes, and reduce costs. In addition to discussing a quality culture, we'll also examine quality fallacies. We'll finish up the lesson by identifying the most common quality fallacies and discuss what beliefs should take their place.

Tony Swaim

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas ... Read more

Read Tony Swaim's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

The Learning Environment

From the moment that you enrol in the Total Quality Fundamentals you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

Ready to get started?

Enrol Now

Our Values

Learn At Your Own Pace

We believe in personalised learning. That's why we provide all the tools and support you need to succeed at your own pace. With flexible learning, you'll stay motivated and retain more information. Plus, you can balance your studies with work and family commitments to make your dreams a reality.

We Won't Break The Bank

Education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry with payments plans for just $25 per week. Investing in your future is a smart choice and doesn’t have to break the bank.

Industry-Led Courses

There's no better way to learn than from experts with years of experience in your field. That's why each of our 200+ industry-led courses are designed to give you a real-life perspective on your industry. With our expert mentors, you'll learn from people who have a wealth of knowledge and experience, and who are passionate about sharing it with you.

Get The Personal Support You Deserve

At Vibe Learning, we're real people who are dedicated to providing you with personal support every step of the way. Our industry experts are not only professional and knowledgeable but also incredibly passionate about sharing their expertise with you. With their guidance, you'll gain invaluable insights and practical knowledge to help you succeed.

Beginners Guide to Drawing Online Course | Vibe Learning
 

Beginners Guide to Drawing

Picture of Beginners Guide to Drawing
Quick Facts
  • Delivery Method Online
  • Professional Certificate
  • 24hrs Suggested Study Time
  • 3 Months Access
  • Tutor Support
  • Study On Any Device
  • 7026 Students

Gain a solid foundation in drawing and become the artist you've always dreamed you could be!

Have you always been interested in drawing, but never really knew how to get started? If so, then this is definitely the course for you! Gain a solid foundation and understanding of the basics to drawing and become the artist you've always dreamed you could be!

You'll gain a solid understanding of the many tools of the trade. You'll become intimately familiar with paper types, drawing styles, rendering techniques, and the basic principal of perspective, layout, design, lighting, volume, and space. You'll even discover how best to get in touch with your right brain.

If you have an interest in learning what it's like to draw or would love to increase your current knowledge in the field of art and illustrating, then this course aims to fulfill all of your needs.

Courses are delivered to you through expertly executed lessons, online instruction and interaction with like-minded students. Our courses are designed to deliver all of the benefits of studying in a classroom whilst giving you the flexibility to study at a time and place to suit your needs. You can access your classroom 24/7 from any device with an internet connection.

This course has a 3 month duration. You'll complete comprehensive lessons, quizzes and assignments before submitting your final exam at the end of the course to achieve your certificate. Courses must be completed within the 3 month access period.

Have you ever wondered what kind of tools you would need to become an artist? Going into an art store can sometimes be overwhelming, so in our first lesson, we're going to take a look at the basic tools and supplies an artist needs for various projects. After you understand the tool set, you'll be prepared to confidently go to your local art store and start experimenting with supplies!

With your art supplies in hand, it's time you get a firm understanding of drawing basics. Today, we're going to look at the importance of the silhouette and the outlining shape. When beginning to draw, it's so important that you understand the shapes you look at and how to put them onto paper. You'll also learn an amazingly fun one-eye drawing trick!

In this lesson, we'll go over the two major components of drawing for the beginner. You'll find that the first challenge you're faced with is drawing from things you see. This is, after all, how we all learn to draw. You'll gain lots of great tips on how to draw what you see, how to set up scenes for photographs, and much more.

Did you know that there are five forms of light? That's right! Today you'll learn how to illuminate the scene and change the mood all at once. We'll go over lighting and shading so you'll have all the knowledge a beginning artist needs when learning how to sketch (and more). Have you ever drawn a picture and realized that it looked quite flat? Well, that might be because you never added light to your images. So today we'll look at how to add light, and more importantly, shading!

Perspective has always been a necessity for anyone drawing pictures with depth. If you wanted to draw a set of buildings and have the viewer looking down the road, how would you do it? One, two, and even three-point perspective is how! In today's lesson, you'll learn how to find the horizon line, create depth in your page, and even find the vanishing points of your lines.

It's time to make a spoon "feel" like a spoon and a rock "feel" like a rock. When you're drawing objects, it's important to create the sense of realism with line work. So in this lesson, we'll go over some important rendering techniques that will give you a jump start toward understanding gradation, line weight, and stylization. All of which will get you on the road to finding your own style and creative expression.

It's all about telling your story! If you see a drawing of a big arrow pointing to the right, you'd probably look to the right, wouldn't you? In today's discussion on layout and design, we'll look at what it takes to persuade your audience to look at certain spots on your images at particular times without a big arrow. Sounds tough, doesn't it? Well, I'm going to show you some great methods and proven techniques for controlling everything you draw.

It's time to put your skills to the test! In this lesson, we'll work up an entire scene with thumbnails then begin working on a first draft. Our discussion on creating landscapes will help you gain confidence in your skills that you've been working on up to this point. We'll also look at how to render your scenes with realistic lighting and shading while keeping the flow entertaining and informative.

Do pink and blue go together? Great question! What about the shadow color on an apple? What's the compliment to green? Creating images in color requires taking your artistic understanding to a whole new level. Today's lesson on color composition will be one of the most exciting and rewarding lessons in your art education!

In this lesson, I'm going to walk you through the future. That's right—we're going to look at and draw the techno future. You know those cool robots in movies and orbital vehicles flying around in space? Well, after you complete this lesson, you'll have a great understanding of how to create your very own future.

Today's lesson is a great chance to get up close and personal with animals because it's packed full of measurements, proportions, and basic shapes for many of the animals around you. You'll be using a lot of what you've learned from the previous lessons in this course in order to bring your animal together. We'll also look at step-by-step techniques and sketches you can use to help draw monkeys and other crazy animals. It's time to stop monkeying around and start drawing!

In our final lesson, we'll explore the human brain and how it functions to create art, memorizing and interpreting the world around you and keeping everything slightly straight in the process. Today, you're going to take those images and thoughts in your head and put them down on paper for everyone to see and enjoy!

Chad Walker

Chad Walker

Chad Walker has been actively involved as a computer game artist, comic book illustrator, and instructor, teaching both traditional art courses and courses in 3D modeling for computer games. Chad attended the exclusive Joe Kubert School of Cartoo... Read more

Read Chad Walker's Profile

Frequently Asked Questions

Once you've made the payment, we'll send you a confirmation email with a link to start your course. Feel free to get started whenever you're ready!

You'll have 3 months access to your course. In that time you are free to study at your own pace. The course duration is 24 hours.

Online learning is a flexible way to study that fits around your schedule, giving you the freedom to learn at your own pace from anywhere in the world. You'll have 3 months to complete the course and can take the multiple-choice questions and final exam whenever it suits you.

If you need help, you can contact us anytime. You can also join the discussion area where you can interact with other students. The discussion area for each lesson is open for the entire duration of the course.

Of course! We offer a 7-day money back guarantee. As long as you haven't completed the course, you can get a full refund within 7 days of enrolling.

We do not offer extensions or transfers for this self-paced course. However, you will have 3 months to complete the course, and if you need to cancel within the first 10 days of enrolment, we offer a money back guarantee.

The Learning Environment

From the moment that you enrol in the Beginners Guide to Drawing you will become an integral part of our learning community. You'll find yourself with the freedom to learn at a speed that suits you, on any device, from anywhere in the world. Achieving your career goals no longer has to mean compromising family and work commitments.

Our Values

Learn At Your Own Pace

We believe in personalised learning. That's why we provide all the tools and support you need to succeed at your own pace. With flexible learning, you'll stay motivated and retain more information. Plus, you can balance your studies with work and family commitments to make your dreams a reality.

We Won't Break The Bank

Education should be accessible to anyone who wants to learn. That's why we offer some of the most competitive prices in the industry with payments plans for just $25 per week. Investing in your future is a smart choice and doesn’t have to break the bank.

Industry-Led Courses

There's no better way to learn than from experts with years of experience in your field. That's why each of our 200+ industry-led courses are designed to give you a real-life perspective on your industry. With our expert mentors, you'll learn from people who have a wealth of knowledge and experience, and who are passionate about sharing it with you.

Get The Personal Support You Deserve

At Vibe Learning, we're real people who are dedicated to providing you with personal support every step of the way. Our industry experts are not only professional and knowledgeable but also incredibly passionate about sharing their expertise with you. With their guidance, you'll gain invaluable insights and practical knowledge to help you succeed.