Product reviews for Customer Service Management

I enjoyed the Managing Customer Service course. It was well written and easy to follow. Tony Swaim did an excellent job in keeping the material informative, yet interesting and fun. I found the course useful as a refresher and also gained insight into current trends and updates in the customer service field. The links provided with each lesson gave additional information that was helpful. I would highly recommend this course!

Verified Student

Dear Tony, Your class in "Managing Customer Service" was absolutely awesome! I have 20 plus years experience in the customer service profession, but have not had the opportunity to do any supervising or managing. I have thought about entering this field, and now after taking your class, it proves to me that I would love getting into the profession. The class was very insightful with many wonderful examples. Thank you for this fabulous experience.

Verified Student

I found this course to be very informative and useful. I learned a lot about business today and I hope to get good results with it as far as job skill is concerned. Highly recommend this course

Verified Student

Tony, I really enjoyed taking this on-line course. The input you have provided is very valuable to me. All that I have learned from the course can and will be applied to my current job. Thank you Tony for making an on-line course enjoyable! Miranda

Verified Student

I would like to thank the instructor. Customer service is not easy to teach, but he made the class interesting and useful.

Verified Student

I really found this course interesting and instructor style was very helpful to make me feel interested. I really enjoyed the course! Thanks!

Verified Student

Enjoyed the course. It will definitely help me in my new position. Thank you.

Verified Student

Tony, I want to take the time to thank you for all the new ideas, thoughts and lessons I have learned taking your course. I know for a fact that I will carry these with me throughout my sales career and hopefully all my customers will be happier and my sales better because of what you have taught me.

Verified Student

Very interesting I learned a lot. I will ask my company to give this course to all the sales reps.

Verified Student

Thank you Tony for this course. Very helpful in several areas. I have just landed a new job in Customer Service and will be taking my notebook to work with me.

Verified Student

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Product reviews for Learn to Play the Guitar

You've exceeded my expectations! I've really enjoyed this class. I didn't realize that so much could be offered online. The video demonstrations made it all possible.

Verified Student

I was energized by the course content and the easy going style and humor of Edward Burns. He brought the course to life and made the course a terrific experience. This is the best online course I ever took. If you ever offer a next level of guitar playing, count me in. Thank you.

Verified Student

I loved Mr. Burns writing style and presentation of this course. I was wondering how a guitar course would be effectively taught online and found that this format worked. I really enjoyed the notes of encouragement as well. I thought that there was a lot of material covered for an introductory course. I’ve had folk guitar training in the past as well as many years in singing groups, so I was very familiar with much the material beforehand but was looking for a course specifically in classical guitar…It was perfect for me…Thank you!

Verified Student

I loved Mr. Burns writing style and presentation of this course. I was wondering how a guitar course would be effectively taught online and found that this format worked. I really enjoyed the notes of encouragement as well. I thought that there was a lot of material covered for an introductory course. I have had folk guitar training in the past as well as many years in singing groups, so I was very familiar with much the material beforehand but was afraid that all of the material might be overwhelming for a strict beginner. It was perfect for me. Thank you!

Verified Student

I just want to say that this has been amazing. Like others, I'd love to see a follow-up class to this. I like your writing style, anyone from novice to accomplished musician could learn something from the class. I was very confident coming into it. I learned I had a a lot of bad habits to break and tendencies to overcome...Thanks!

Verified Student

After years of no formal training, I feel like I am on the road from playing notes to making music. This was very enjoyable and helpful! Thanks for helping to improve the quality of my life!

Verified Student

I have taken numerous online courses and this was my all-time favorite! Every portion of the course was excellent! The video and audio instruction, lessons, assignments, discussion area and resources were all very informative and helpful. I would highly recommend this course to others. Thanks to Edward Burns for inspiring me to continue learning classical guitar!

Verified Student

Awesome course! I'm learning so much. This is a perfect no stress way of learning. I have been around guitars and their players all my life. No one has ever linked together stretching and it's importance in gaining agility and relieving strain during practice. Thanks!

Verified Student

The instructor was very knowledgeable and enthusiastic about the subject matter. He made an effort to ensure students did not get discouraged. I played guitar in high school and decided this year to pick up the hobby again. This course gave me a great foundation that helped to develop my guitar skills…I definitely hear the progress in my guitar playing after taking this course.

Verified Student

I have attempted other guitar courses that only teach chords. I gave up because of not understanding and immediately lost interest. This course was the best. It covered every question that I have ever had about how to play the guitar correctly, and I can read music now. I am 55 years old and this was my first real guitar course. I am playing the guitar and enjoying it. If anyone out there is wondering whether you can learn to play the guitar at your age, the answer is YES, YOU CAN. Take this course and you will be amazed at how good you can be at playing the guitar.

Verified Student